Contact Us - Sidra ry

Last updated: October 2026
Service Provider: Sidra ry (Business ID / Y-tunnus: 3348402-1)
Contact: info@sidrary.fi

1. Scope and General Provisions

These Terms of Service govern the use of the website operated by Sidra ry and all registrations, forms, and services provided through it, including educational clubs, youth programs, workshops, community events, and volunteer sign-ups.

By using this website, submitting an application, or registering for an activity, you agree to comply with these terms. Individual activities or events may specify additional program-specific terms at the time of registration, which take precedence over these general terms in the event of a conflict.

2. Registrations and Applications

Accuracy: All information submitted via website forms (including participant details, guardian contacts, and volunteer applications) must be accurate, complete, and current.
Binding nature: Submitting a registration form for a paid or limited-capacity activity creates a binding commitment. Sidra ry reserves the right to accept, reject, or waitlist applications based on group capacity and suitability.
Minors: Registrations for participants under 18 years of age must be completed by a parent or legal guardian.

3. Fees, Payments, and Cancellations

Fee structure: Activity fees, payment terms, and schedules are displayed prior to registration.
Non-refundable policy: Unless explicitly stated otherwise in the specific event notice, all participation fees are non-refundable once paid, including in cases of participant absence, withdrawal, or early departure.
Cancellations by the organizer: If an activity or event is cancelled entirely by Sidra ry due to low attendance, force majeure, or organizational constraints, paid fees will be refunded in full. Sidra ry is not liable for secondary expenses incurred by participants (such as travel or equipment costs).

4. Safety and Personal Insurance

Sidra ry does not provide leisure-time personal accident insurance (vapaa-ajan tapaturmavakuutus) for participants or volunteers.
All participants, guardians, and volunteers are responsible for maintaining their own valid personal accident and liability insurance.
Guardians must disclose any health conditions or dietary needs necessary for the participant's safety during physical or group activities.

5. Intellectual Property and Website Content

All content published on this website (including text, graphics, logos, lesson materials, and media) is the property of Sidra ry or used under license and is protected by Finnish and international copyright laws. Unauthorized reproduction, modification, or commercial distribution is prohibited.

6. Limitation of Liability

Sidra ry provides the website on an "as is" and "as available" basis. We do not warrant that site functions will be uninterrupted, error-free, or free of technical faults.
Sidra ry is not liable for indirect, incidental, or consequential damages resulting from website downtime, server outages, or external links to third-party services.

7. Applicable Law and Dispute Resolution

These terms are governed by and construed in accordance with the laws of Finland. Any disputes arising from these terms or the services provided will primarily be settled through amicable negotiation. If an agreement cannot be reached, disputes will be resolved in the competent district court in Finland.

In accordance with the EU General Data Protection Regulation (GDPR, 2016/679) and the Finnish Data Protection Act (Tietosuojalaki, 1050/2018).

1. Data Controller

Name: Sidra ry
Business ID (Y-tunnus): 3348402-1
Address: Helsinki, Finland
Contact email: info@sidrary.fi

2. Categories of Data Subjects

Guardians and participants registering for activities, clubs, or courses.
Volunteers applying for or participating in association operations.
Donors, members, and persons submitting general inquiries through web forms.

3. Purpose and Legal Basis for Data Processing

Personal data is processed exclusively for the legitimate operational purposes of Sidra ry, including:

Managing activity registrations, participant groups, and volunteer rosters (Legal basis: Performance of a contract or taking steps prior to entering into a contract).
Fee invoicing, tracking, and compliance with statutory record-keeping (Legal basis: Legal obligation under the Finnish Accounting Act / Kirjanpitolaki).
Communicating operational updates, event schedules, and emergency notices to guardians and volunteers (Legal basis: Legitimate interest).
Publishing participant photography or video on public association channels (Legal basis: Consent).

4. Data We Collect

Basic contact details: Full name, phone number, email address, postal address.
Participant information: Full name, age or date of birth, emergency contact information, and relevant health/dietary notes provided voluntarily for safety during physical activities or food service.
Volunteer details: Language skills, background/experience, availability, and areas of interest.
Billing records: Payment confirmation status, invoice references, and transaction timestamps (card numbers and sensitive payment credentials are processed directly by third-party payment gateways and are never stored on our servers).

5. Storage and Retention of Data

Personal data is stored in secure, password-protected cloud systems and access is restricted solely to authorized association staff and coordinators who require it to perform their roles.
Retention duration: Operational contact and registration data is retained only for as long as necessary to administer the corresponding activity, term, or volunteer relationship.
Accounting data: Payment transaction and invoicing records are retained for statutory retention periods mandated by the Finnish Accounting Act (typically 6 to 10 years).
Deletion upon request: Participants, guardians, and volunteers may request the deletion of their personal information at any time. Non-statutory records will be removed promptly upon receipt of a written request.

6. Transfers and Disclosures of Personal Data

Sidra ry does not sell, rent, or trade personal data to third parties.
Data is not disclosed to outside parties except where required by law, court order, or official authorities (such as the Finnish Tax Administration).
Technical service providers (such as secure cloud hosting, form services, and payment platforms) process data on our behalf under compliant data processing agreements. We ensure that all processing takes place within the EU/EEA, or under standard contractual clauses ensuring an equivalent level of GDPR protection.

7. Cookies and Technical Data

This website does not utilize non-essential third-party advertising or invasive tracking cookies. Only technical cookies essential for website functionality, form submission security, and session management are used.

8. Rights of the Data Subject

Under the GDPR, you have the right to:

Access and review the personal data Sidra ry holds about you.
Request the correction of incorrect, outdated, or incomplete data.
Request the erasure of your personal data (right to be forgotten), subject to statutory record-keeping limits.
Object to or restrict the processing of your data.
Withdraw any previously given consent (such as media use) at any time without affecting past processing.
Lodge a complaint with the national supervisory authority (in Finland: The Office of the Data Protection Ombudsman / Tietosuojavaltuutetun toimisto, www.tietosuoja.fi) if you consider your data to be processed in violation of applicable data protection law.

To exercise any of these rights, send a written request to info@sidrary.fi. Requests are handled without undue delay.